payment / checkout
Payment & Checkout Policy
At LBZ, we aim to provide a simple and secure checkout experience.
Payment Methods
We accept online payments through our payment gateway, Razorpay. Available payment options may include UPI, credit cards, debit cards, net banking, and other payment methods supported by Razorpay.
Payment Confirmation
Your order will be confirmed only after the payment has been successfully completed. Once your payment is successful, you will receive an order confirmation with your order details.
Payment Failure
If your payment fails or is unsuccessful, your order will not be considered confirmed. If your account is debited but the order is not confirmed, please contact us with your payment details so we can assist you.
Pricing
All product prices displayed on our website are in Indian Rupees (INR). Applicable shipping charges will be displayed at checkout before you complete your purchase.
Secure Payments
Payments are processed securely through our payment gateway. LBZ does not store your complete card or banking details.
Order Cancellation & Refunds
Once an order has been placed and confirmed, it cannot be cancelled.
For eligible wrong, defective, or damaged items, please refer to our Refund & Return Policy for the applicable process and conditions.